Shannon Zayas, Director of Operations

Shannon Zayas is Director of Operations. Ms. Zayas has oversight of all aspects of survey administration and data management and is the coordinator for all client engagements ensuring that Quantum’s methodological process is empirically followed and regularly innovated. The firm provides corporations, large and small businesses, nonprofits, credit unions, professional associations and governmental entities with state-of-the-art and cost-effective governance, strategy, facilitation and ethics services.

Previously, Shannon worked at Achikian Goldsmiths, a regional retailer where she played key roles in sales, marketing, business solutions research and accounting services. Prior, Shannon worked in the Audit and Advisory practice at KPMG, LLP where she assisted and led audits of public companies in the firm’s consumer and industrial business lines out of the Philadelphia and then the St. Louis offices.

Shannon graduated from Virginia Tech in 2001 with a B.S. in Finance and in 2004 with a M.S. in Accounting.