A Sense of Urgency by John P. Kotter
Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided an actionable, eight-step process for implementing successful transformations. The book became the change bible for managers worldwide. In a Sense of Urgency, Kotter shines the spotlight on crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change. This concise and authoritative guide help you set the stage for leading a successful transformation in your organization.
Boards That Lead: When to Take Charge, When to Partner, and When to Stay Out of the Way by Ram Charan, Dennis Carey, Michael Useem
Is your firm’s board creating value—or destroying it?
Change is coming. Leadership at the top is being redefined as boards take a more active role in decisions that once belonged solely to the CEO. But for all the advantages of increased board engagement, it can create debilitating questions of authority and dangerous meddling in day-to-day operations. Directors need a new road map—for when to lead, when to partner, and when to stay out of the way.
Boardroom veterans Ram Charan, Dennis Carey, and Michael Useem advocate this new governance model—a sharp departure from what has been demanded by governance activists, raters, and regulators—and reveal the emerging practices that are defining shared leadership of directors and executives. Based on personal interviews and the authors’ broad and deep experience working with executives and directors from dozens of the world’s largest firms, including Apple, Boeing, Ford, Infosys, and Lenovo, Boards That Lead tells the inside story behind the successes and pitfalls of this new leadership model and explains how to:
• Define the central idea of the company
• Ensure that the right CEO is in place and potential successors are identified
• Recruit directors who add value
• Root out board dysfunction
• Select a board leader who deftly bridges the divide between management and the board
• Set a high bar on ethics and risk
With a total of eighteen checklists that will transform board directors from monitors to leaders, Charan, Carey, and Useem provide a smart and practical guide for business people everywhere—whether they occupy the boardroom or the C-suite.
Boards That Make a Difference: A New Design for Leadership in Nonprofit and Public Organizations (J-B Carver Board Governance Series) by John Carver
In this updated third edition, Carver continues to debunk the entrenched beliefs and habits that hobble boards and to replace them with his innovative approach to effective governance. This proven model offers an empowering and fundamental redesign of the board role and emphasizes values, vision, empowerment of both the board and staff, and strategic ability to lead leaders. Policy Governance gives board members and staff a new approach to board job design, board-staff relationships, the role of the chief executive, performance monitoring, and virtually every aspect of the board-management relationship.
This latest edition has been expanded to include explanatory diagrams that have been used by thousands of Carver’s seminar participants. It also contains illustrative examples of Policy Governance model policies that have been created by real-world organizations. In addition, this third edition of Boards That Make a Difference includes a new chapter on model criticisms and the challenges of governance research.
Competing for the Future by Gary Hamel and C. K. Prahalad
New competitive realities have ruptured industry boundaries, overthrown much of standard management practice, and rendered conventional models of strategy and growth obsolete. In their stead have come the powerful ideas and methodologies of Gary Hamel and C.K. Prahalad, whose much-revered thinking has already engendered a new language of strategy. In this book, they develop a coherent model for how today’s executives can identify and accomplish no less than heroic goals in tomorrow’s marketplace. Their masterful blueprint addresses how executives can ease the tension between competing today and clearing a path toward leadership in the future.
Consulting Mastery: How the Best Make the Biggest Difference by Keith Merron
Keith Merron believes that most consultants follow a consulting model that may make a lot of money, or add value, without making a real and enduring difference. In Consulting Mastery, he argues that the most powerful element in making that difference is the consultant’s inner stance – those attitudes, assumptions, beliefs, goals, and strategies that underlie his or her consulting practice.
Extreme Facilitation: Guiding Groups Through Controversy and Complexity by Suzanne Ghais
Extreme Facilitation picks up where other books on the topic leave off to present a revolutionary method that helps large, unwieldy, adversarial, and apparently dysfunctional groups achieve consensus and reach objectives on divisive and wp-contentious issues no matter how long the group has been struggling. Throughout the book, expert facilitator Suzanne Ghais shows how extreme facilitation – which puts the emphasis on creativity, flexibility and customization – can change how group members interact with one another and how participants view the issues even in the most challenging and exceptionally difficult situations. Extreme Facilitation covers the preparatory phases of the process, including assessment, convening and contracting. Ghais also offers vital information on process design and tips for handling situations that many facilitators find particularly challenging.
Flawless Consulting: A Guide to Getting Your Expertise Used by Peter Block
This popular book is a step-by-step guide for developing the necessary skills for getting your expertise used when you don’t have control. Flawless Consulting focuses on ways of behaving with line managers and includes case studies and commentary to demonstrate consultant integrity and interpersonal dynamics. Discusses contracting, dealing with resistance, preparing for feedback, and many other related issues.
Good to Great and the Social Sectors: A Monograph to Accompany Good to Great by Jim Collins
In his monograph, Collins explains the subtle (but seismic) concepts of good to great for the social sector. He contributes clear thinking on numerous issues that will be very familiar to social sector leaders, including how to measure success in non-dollar metrics, how to recruit and motivate a passionate (and poorly-paid or unpaid) staff, how to think differently about “restricted funds” and how to transcend systemic/external problems. Collins predicts a dramatic reversal – that one day non-profit leaders, who have mastered legislative leadership, will be wooed away to lead for-profit businesses. Also, he says that the true difference is not between for-profit vs. nonprofit, but good vs. great – regardless of organization type.
Governance as Leadership: Reframing the Work of Nonprofit Boards by Richard P. Chait, William P. Ryan, Barbara E. Taylor
Written by noted consultants and researchers attuned to the needs of practitioners, Governance as Leadership redefines nonprofit governance. It provides a powerful framework for a new covenant between trustees and executives: more macrogovernance in exchange for less micromanagement. Informed by theories that have transformed the practice of organizational leadership, this book sheds new light on the traditional fiduciary and strategic work of the board and introduces a critical third dimension of effective trusteeship: generative governance. It serves boards as both a resource of fresh approaches to familiar territory and a lucid guide to important new territory, and provides a road map that leads nonprofit trustees and executives to governance as leadership.
Leading Change, With a New Preface by the Author by John P. Kotter
Millions worldwide have read and embraced John Kotter’s ideas on change management and leadership. From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession—we’ve learned that widespread and difficult change is no longer the exception. It’s the rule. Now with a new preface, this refreshed edition of the global bestseller Leading Change is more relevant than ever.
John Kotter’s now-legendary eight-step process for managing change with positive results has become the foundation for leaders and organizations across the globe. By outlining the process every organization must go through to achieve its goals, and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.
Managing Transitions: Making the Most of Change by William Bridges and Susan Bridges
From the most trusted voice on transition, this is a thoroughly updated and expanded edition of the classic guide to dealing with the human side of organizational change. Directed at managers and employees alike in today’s business world where constant change is the norm and mergers, redundancy, bankruptcy and restructuring have become common phenomena, this work addresses the fact that it is people that have to embrace a new situation and carry out the corresponding changes. This is an expanded and revised third edition with new introduction and afterword.
Start with NO…The Negotiating Tools that the Pros Don’t Want You to Know by Jim Camp
Jim Camp, the world’s #1 negotiating coach, shows how to release the emotional pressure that’s part of any negotiation by using his proven system of safe, decision-based negotiation that enables you to meet all your objectives without needless, wasted compromises or giveaways. We live in a compromise- and assumption-based world, but Jim Camp flips conventional wisdom on its head and in the process makes you a more effective negotiator with clients, customers, spouses, kids, neighbors, and coworkers. Through Camp’s system you’ll find that “no” is just the start of the negotiation, not the end of it. With it, you’ll get everything you want and you’ll build solid relationships with those you negotiate with.
Sustaining Nonprofit Performance: The Case for Capacity Building and the Evidence to Support It by Paul Charles Light
Paul Light, renowned expert on public service and nonprofit management, strongly argues for capacity-building measures as a way to sustain and improve the efforts of the nonprofit sector. With innovative data and insightful analysis, he demonstrates how nonprofits that invest in technology, training, and strategic planning can successfully advance their goals and restore public faith in their mission and capabilities. He explains the ways in which restoration of that faith is critical to the survival of nonprofits – another important reason for improving and then sustaining performance. Organizations that invest adequately in their infrastructure and long-term planning are the ones that will survive and continue to serve.
The Future of Boards: Meeting the Governance Challenges of the Twenty-First Century by Jay W. Lorsch
“We are at a crucial juncture in the evolution of business and the economy. We must now reshape the structures and practices of business leadership to avoid going down the same path again. To a large extent this is a question of governance and the role of corporate boards, to help us wrestle with critical issues like CEO performance and succession, compensation, and forward-looking strategy.
In The Future of Boards, governance sage Jay Lorsch has gathered thought leaders and some of the most experienced voices at Harvard Business School to describe the moment we are in, identify and analyze the salient issues, and chart a course for the future. Articles include Bill George on how boardroom conflicts can be understood and managed; Krishna Palepu on how directors can gain the knowledge necessary to effectively oversee strategy; Lorsch himself and colleague Rakesh Khurana on how boards can set reasonable compensation while still motivating top talent; and Ken Merchant and Kat Pick on group pathologies in the boardroom and how to overcome them.
The Future of Boards will be must reading for CEOs, business and industry leaders, policymakers, and anyone involved in influencing and reshaping business in the 21st century.”
The Halo Effect…and the Eight Other Business Delusions That Deceive Managers by Phil Rosenzweig
Phil Rosenzweig unmasks the delusions – errors of logic and flawed judgments that distort our understanding of the real reasons for a company’s performance – that are commonly found in the corporate world. These delusions affect the business press and academic research, as well as many bestselling books that promise to reveal the secrets of success or the path to greatness. Such books claim to be based on rigorous thinking, but operate mainly at the level of storytelling. They provide comfort and inspiration, but deceive managers about the true nature of business success.
The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation by Sandi Schuman
Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on
Creating positive ongoing client relationships
Building trust and improving communications
Facilitating group brainstorming sessions
Drawing out the best in people
Developing a collaborative environment
Designing and facilitating dialogue
Managing conflicting agendas
Working with multicultural groups
Understanding virtual meetings
Facilitating team start-up
Assessing group decision processes
Building expertise in facilitation
Reviewing core facilitation competencies
Modeling positive professional attitudes