facilitation
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Extreme Facilitation: Guiding Groups Through Controversy and Complexity by Suzanne Ghais
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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty by Patrick Lencioni
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The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation by Sandi Schuman
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The Secrets of Facilitation: The SMART Guide to Getting Results with Groups by Michael Wilkinson
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The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches by Roger Schwarz